Frequently Asked Questions
Everything you need to know about shopping with Gtconcepts.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You have a 60-minute window after placement to contact support for cancellations. After that, the order must be processed as a return.
Are your materials sustainably sourced?
At Gtconcepts, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-trade factories.